Our Cyber Incident Response service provides immediate, expert assistance the moment a security breach occurs. We help contain the threat, prevent further damage, and restore operations quickly. Our team conducts forensic analysis, identifies root causes, guides decision makers, and supports communication with customers, regulators, and stakeholders. You receive a clear action plan, containment strategy, evidence handling, post incident reporting, and long term recommendations to strengthen resilience. We also offer proactive services such as incident response planning, playbook development, tabletop exercises, and readiness assessments.
What the Customer Gets
- 24/7 incident response support
- Rapid containment & threat isolation
- Digital forensics & evidence handling
- Root cause investigation & recovery guidance
- Regulatory and stakeholder communication support
- Post incident report and improvement plan
- Optional IR plans, playbooks and readiness testing
How We Help Customers
We minimise downtime, reduce damage, stabilise operations, and guide organisations through high pressure events with clarity and control. Tiered packages:
IR Essentials
- Hotline
- Triage
- Containment
- Basic report
- Recovery guidance
IR Priority
- 24/7 hotline
- SLA response
- Full forensics
- Malware analysis
- Regulator support
- Lessons-learned
IR Complete
- Dedicated IR manager
- Readiness assessments
- Playbooks
- Tabletop exercises
- Annual audits
- Priority onsite